Privacyverklaring

I. Purpose and Scope

This privacy policy is issued by Immo Références sprl, operator of the website immoreferences.be, with registered office at Grand rue du Double Ecot 23, 1380 Lasne, BE 0459.842.752.
We collect, use and store personal data in compliance with the Belgian law of 30 July 2018 and the GDPR.

II. What Data Do We Collect?

Identification data: name, surname, date of birth, address, national register number.
Electronic data: phone number, email address, IP address, cookies.
Search criteria: property type, rooms, location, price range, features.
Property details: type, main residence, rent, charges.
Lifestyle data: family composition, consumption habits.
Financial data: bank account, income, loans, solvency.
Transaction data: amounts paid or owed, deposits, guarantees.
Non-personal data: anonymous statistics.

III. Purposes of Processing

Compliance with legal obligations
Execution of contracts (contacts, offers, management, mandates, rental management)
Legitimate interest (user experience, client management, prospecting, statistics, fraud prevention)
User consent (marketing, optional profile information)

IV. Data Retention

Data are not kept longer than necessary.
Contractual relationships: maximum 10 years after termination.
Prospecting without feedback: maximum 3 years.
After expiry, data are deleted or anonymised.

V. User Rights

Right of access and copy
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object, especially to marketing
Right to contest automated decisions

VI. Exercising Rights

We may request proof of identity before processing your request.
We reply within one month, extendable by one additional month in complex cases.

VII. Sharing with Third Parties

Data may only be shared with:

Processors (such as hosting providers) under GDPR-compliant agreements
Partners with your prior consent
Competent authorities where legally required

VIII. Security

We take technical and organisational measures to protect personal data against unauthorised access, loss or misuse. In case of a data breach, we will act promptly and inform you where legally required.

IX. Complaints

You may lodge a complaint with the Data Protection Authority:
Rue de la Presse 35, 1000 Brussels – contact@apd-gba.be.
Jurisdiction: French-speaking Court of First Instance in Brussels.

X. Contact

info@immoreferences.be
Grand rue du Double Ecot 23, 1380 Lasne

XI. Changes

This privacy policy may be amended at any time. The latest version is always available on our website.